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Support provided for older versions

Answer ID 749   |   Last Content Update 06/19/2009
How long will RightNow provide support for older releases?

Announced November 14, 2007, RightNow has scheduled end-of-life support dates for older versions of the RightNow application.  RightNow will fully support software releases for 24 months following the date of the release.

6.x and prior May 31, 2008 
7.0 August 31, 2008 
7.5 November 30, 2008
8.0 February 28, 2009
8.1 May 31, 2009
8.2 August 31, 2009
November '07 November 30, 2009
February '08 February 28, 2010
May '08 May 31, 2010

For comprehensive information regarding support and end-of-life dates, refer to RightNow's Release and Support Policy.  This information can also be accessed from the Community Library by clicking Library > Release Resources.