RightNow customer thetrainline.com wins Gartner CRM Excellence Award

thetrainline.com, the leading independent retailer of train tickets online, won the 2009 EMEA Gartner CRM Excellence Award. With this prestigious win, thetrainline.com joins a long list of award-winning RightNow customers who are committed to providing superior customer experiences.

• Learn why thetrainline.com was voted as having the most effective customer initiative
• View the growing list of award-winning customers
• Read RightNow’s VP and GM of EMEA Joe Brown’s reflections on thetrainline.com’s big win

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• Wisconsin Area User Group, May 12, 2009
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• Online Common and Service Administration Workshop, May 11-15, 2009 – 9:30 AM EST
• Online Common and Service Administration Workshop, May 11-15, 2009 – 1:30 PM EST

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